Terms & Conditions — Richar Casino Australia

1. Eligibility

To register and play at Richar Casino you must satisfy all of the following conditions at all times: you must be at least 18 years of age; you must be physically located in a jurisdiction where online casino gaming is not prohibited; you must not be currently registered on any national self-exclusion register; you must be acting on your own behalf and not as an agent for any third party; and you must not be a current or former employee of Richar Casino or any affiliated company.

We reserve the right to request age verification documents at any point. Until age verification is complete, withdrawal requests may be held. Any account found to belong to a person under 18 will be closed immediately and all accumulated balances forfeited in accordance with our responsible gambling obligations. We are committed to preventing underage access and use industry-standard age verification tools for this purpose.

2. Account Registration

We permit one account per person, per household, and per device. Creating duplicate accounts — whether to claim multiple welcome bonuses or for any other reason — is a breach of these terms. If we detect duplicate accounts, we will close the secondary accounts without notice, withhold any bonus winnings derived from those accounts, and may suspend the primary account pending investigation.

You are responsible for keeping your login credentials secure. We will never ask for your password by email or live chat. If you suspect unauthorised access to your account, change your password immediately and contact support. We accept no liability for losses resulting from you sharing your password with another person or from failure to protect your account credentials.

All information provided during registration must be accurate and complete. We conduct Know Your Customer (KYC) verification before processing your first withdrawal. You will be asked to submit a government-issued photo ID, proof of address (utility bill or bank statement dated within 90 days), and proof of payment method. Failure to complete KYC within 30 days of a withdrawal request will result in the request being cancelled — though your funds remain in your account.

3. Deposits

We accept deposits in Australian Dollars (AUD) via PayID, POLi, BPAY, Visa, Mastercard, Skrill, and Neteller. Our minimum deposit is $20 AUD across all payment methods. There is no maximum deposit limit for standard accounts, though higher amounts may trigger enhanced due diligence under our AML policy.

Deposits via PayID and POLi are typically credited to your casino account within seconds. Card deposits may take up to 10 minutes depending on your bank. We do not charge deposit fees. Your bank or payment provider may apply their own transaction fees — this is beyond our control.

All funds deposited must come from a payment method in your own name. We do not accept payments from third-party accounts. If we detect a third-party payment, we will return the funds to the source and close the account pending investigation. We accept no liability for funds lost due to failed deposits caused by incorrect payment details entered by the player.

4. Withdrawals

Our minimum withdrawal is $30 AUD. Withdrawals must be made to the same payment method used for the most recent deposit (the "same-method rule") up to the amount deposited via that method. This is a fraud prevention and AML measure. Any winnings above the deposited amount may be withdrawn via any available method.

For verified accounts, PayID and Skrill withdrawals are processed within 60 minutes of approval. Visa/Mastercard withdrawals take 24–72 hours depending on your bank. We do not charge withdrawal fees. If you have an active bonus balance, you must complete wagering requirements before withdrawal proceeds are released.

We reserve the right to carry out additional security checks on withdrawal requests above $5,000 AUD. These checks typically complete within 24–48 hours. During this period, your winnings remain in your account and your account remains fully active for gaming. We will communicate clearly if any documentation is required.

5. Bonuses & Wagering Requirements

Our welcome bonus is a 100% match on your first deposit up to $1,000 AUD, plus 100 free spins. The full welcome pack across five deposits totals $5,000 AUD and 500 free spins. To withdraw any winnings derived from bonus funds, you must complete wagering requirements of 40x the bonus amount. For example, if you receive a $100 bonus, you must wager a total of $4,000 before those winnings can be withdrawn.

Not all games contribute equally to wagering requirements. Pokies and slots typically contribute 100%. Live casino table games contribute 10%. Video poker contributes 20%. Progressive jackpot slots contribute 0% toward wagering. Full game contribution rates are listed in your bonus details section when a bonus is activated.

Bonuses have a maximum win cap of $5,000 AUD per bonus, unless stated otherwise in the specific promotion terms. Bonuses expire 30 days after activation — any unmet wagering requirements and associated bonus balance will be removed at expiry. Your real money balance is not affected by bonus expiry.

We reserve the right to modify, suspend, or withdraw any promotional offer at any time without prior notice. Changes will not affect bonuses already activated and in progress. We also reserve the right to withhold bonus winnings if we detect that a promotion has been used in an abusive or systematically exploitative manner — for example, through bonus hunting, arbitrage, or organised teams exploiting offers.

6. Responsible Gambling

We take responsible gambling seriously and provide a suite of tools to help our players stay in control. You may set daily, weekly, or monthly deposit limits through your account settings at any time. Decreases to limits take effect immediately. Increases to limits are subject to a 48-hour cooling-off period.

You may also set session time reminders, configure session loss limits, and request temporary cooling-off periods ranging from 24 hours to 6 weeks. If you need a longer break, our self-exclusion tool allows you to exclude yourself for periods from 6 months up to permanent exclusion. During any self-exclusion period, we will suspend your account, cancel pending withdrawal requests (returning funds), and flag your details against our registration system to prevent new accounts.

For more information about responsible gambling tools and how to access them, see our Responsible Gambling page. If you need immediate help, call GamblingHelpOnline on 1800 858 858 — the service is free, confidential, and available 24/7.

7. Game Integrity & Fair Play

All games on our platform use certified Random Number Generators (RNGs) tested and verified by independent auditors. Published Return to Player (RTP) percentages are accurate to within the tolerances specified in each game's certification. We do not manipulate game outcomes and have no ability to influence RNG-certified results.

The use of bots, automated betting software, artificial intelligence tools designed to gain a systemic advantage, or any form of collusion in multi-player games is strictly prohibited and will result in immediate account termination and forfeiture of balances. If a technical error results in an incorrect payout, we reserve the right to void the affected bets and return the wagered amount to the player's account.

8. Account Suspension & Termination

We may suspend or close your account at any time if: you breach any provision of these terms; we suspect fraudulent, abusive, or criminal activity; you fail to complete identity verification when requested; a chargeback or payment dispute is raised against your account; or we receive a legally binding instruction from a regulator or law enforcement body.

You may close your account at any time by contacting support. We will process your genuine balance (excluding bonus funds that have not met wagering requirements) within 5 business days of receiving your closure request, provided all KYC documentation is in order.

In the event of account closure due to a breach, we reserve the right to withhold balances pending investigation. If the investigation concludes that no fraudulent activity occurred, genuine balance (excluding bonus-derived winnings) will be returned within 30 days.

9. Governing Law & Disputes

These Terms and Conditions are governed by the laws of Curaçao in relation to our gaming licence and the applicable laws of Australia in relation to our obligations to Australian players. In the event of a dispute, we encourage you to first contact our customer support team, who will aim to resolve your concern within 5 business days.

If you are unsatisfied with our response, you may escalate your complaint to our licence issuer. We also accept the jurisdiction of the applicable Australian courts for matters relating to consumer protection. Nothing in these terms is intended to override or limit your statutory rights as a consumer under Australian Consumer Law.

10. Contact & Support

Questions about these terms? Our support team is available 24/7: